Privacy Policy
The protection of your personal data is our highest priority, which is why we only use your data in strict compliance with applicable U.S. federal and Wyoming state data protection laws. This Privacy Policy outlines how MNRK LLC processes personal data in accordance with laws such as the Wyoming Consumer Protection Act (Wyo. Stat. § 40-12-101 et seq.) and federal regulations, including the Children’s Online Privacy Protection Act (COPPA). Please read our Privacy Policy carefully. If you have any questions or comments about our Privacy Policy, you can contact us at any time at info@us-alltone.com (mailto:info@us-alltone.com).
1. Overview of the Policy
The following data protection provisions inform you about the type and extent of processing of personal data by MNRK LLC, “we,” “us,” or “our,” located at 33 North Gould Street, Sheridan, WY 82801, USA. Personal data is information that can directly or indirectly identify you. The use of our applications, products, services, technologies, or functionalities and all pages, applications, and associated services (collectively referred to as “Offer”) on our website, https://www.us-alltone.com, is subject to this Privacy Policy.
By registering for or using our Offer, you confirm your agreement to this Privacy Policy and expressly consent to the processing, use, and disclosure of your personal data in the manner described herein, consistent with applicable U.S. laws.
The processing of data by MNRK LLC can be divided into two categories:
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All data necessary for the execution of a contract with MNRK LLC will be processed for the purpose of contract execution and/or contract preparation. If external service providers are involved in the processing of the contract (e.g., payment service providers, optimization services, hosting providers), your data will be transmitted to them to the extent required.
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When you make use of our Offer, various information is exchanged between your device and our server or the servers of the services we use. This may include personal data. The information collected is used, among other things, to further optimize our Offer.
You have various rights regarding your personal data under applicable U.S. and Wyoming laws, including the right to access, correct, or delete your data in certain circumstances. You may also opt out of certain data processing, such as for advertising purposes. Further details on your rights are provided below and in the individual descriptions of data processing.
Our Offer is only available to persons who have reached the age of 16, in compliance with COPPA (15 U.S.C. § 6501 et seq.). If you have not yet reached this minimum age, you may use our Offer only with the express consent of your parent or legal guardian, and you must provide sufficient proof of such consent.
If you have any questions about our Privacy Policy, you can contact us at: info@us-alltone.com (mailto:info@us-alltone.com).
2. Name and Contact Details of the Controller
This Privacy Policy applies to the processing of data by MNRK LLC, located at 33 North Gould Street, Sheridan, WY 82801, USA, as the data controller for the following Offer: https://www.us-alltone.com.
3. Purposes of Data Processing, Legal Bases, and Categories of Recipients
3.1. Use of Our Offer
When you make use of our Offer, in particular our website or application, information is automatically sent to our servers by the application or browser used on your device and temporarily stored in a log file. The following information is recorded without your intervention and stored in the log file until it is automatically or manually deleted:
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The IP address of the device used,
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The date and time of access,
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The name and URL of the file accessed,
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The website/application from which the access took place (referrer URL),
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The unique identifier of the browser you are using,
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The name of your Internet service provider.
The processing of this data is carried out to pursue our legitimate business interests, consistent with Wyoming law and federal regulations, such as the Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.). Our legitimate interests include:
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Ensuring a connection is established correctly,
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Ensuring comfortable use of our Offer,
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Evaluating the security and stability of the system,
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Performing other administrative tasks.
The data is stored in accordance with applicable statutory retention periods and is then automatically deleted. We also use cookies, tracking tools, targeting procedures, and interfaces to other services (e.g., social media platforms, payment services, or app store providers) as part of our Offer. The exact procedures and how your data is used for such purposes are explained in more detail in Section 4 below.
3.2. Conclusion, Performance, or Termination of a Contract
Processing of Data Upon Conclusion of the Contract
We define our services as personalized health monitoring technology, providing a range of information about your health and well-being based on your metrics and data.
In this context, we process data necessary for the conclusion, performance, or termination of a contract. This data includes:
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Email address,
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First name and surname, if applicable,
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Billing and payment data,
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Data entered by you and generated by the use of our Offer, such as gender, age, height, weight, etc.
The legal basis for this processing is the necessity to perform a contract or take steps prior to entering a contract, consistent with the Uniform Commercial Code (UCC) as adopted in Wyoming (Wyo. Stat. § 34.1-2-101 et seq.) and federal law. Additionally, processing of health-related data is based on your explicit consent, as required under applicable U.S. health privacy laws, such as the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Unless used for customer support (see Section 3.3), we retain the data collected for contract processing until the contract ends or until the expiry of any contractual warranty and guarantee claims. After this period, we retain personal data as required by law (e.g., for tax or audit purposes under IRS regulations or Wyoming law, typically six years). During this period, the data will only be reprocessed in the event of an audit by tax authorities.
3.3. Data Processing for Customer Support or Customer Service
3.3.1. Informative Purposes
If you have registered for our Offer, we guide you as an existing customer. We process your data to send you information about new, extended, or improved features, products, and services.
3.3.2. Targeted Advertising
To ensure you receive information that we think will be of interest to you, we categorize and supplement your customer profile with other information. We use statistical information and data about you (e.g., reference data or basic data from your customer profile). The purpose is to optimize our Offer according to your actual or assumed personal interests and/or needs and to provide appropriate recommendations to avoid unnecessary promotions.
The legal basis for this processing is our legitimate business interest in providing relevant advertising, consistent with Wyoming law and federal regulations, such as the CAN-SPAM Act (15 U.S.C. § 7701 et seq.). You may opt out of targeted advertising at any time, as described below.
3.3.3. Customer Support
Gorgias
We use the Gorgias ticketing system, located at 768 Harrison St, San Francisco, CA 94107, USA (“Gorgias”), for processing service, support, and other user requests. If you submit a support request via one of our channels (e.g., contact form, live chat, email), the following data (depending on the content and selected contact channel) will be processed via Gorgias’ servers:
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The data you have entered,
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Your name,
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Your email address,
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Your browser information,
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Your IP address.
You can find more information on Gorgias’ data processing in their privacy policy at: https://www.gorgias.io/privacy/gdpr. For questions, contact Gorgias’ data protection officers at: support@gorgias.io (mailto:support@gorgias.io).
3.3.4. Sending of the Newsletter
We offer customers the option to subscribe to our newsletter. To ensure that the email address entered is associated with you, we use a double opt-in procedure: after entering your email address in the registration field, we send a confirmation link. Only when you click this link will your email address be added to our mailing list. We store the data collected in this process solely for documentation and verification purposes. This data includes:
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The email address transmitted,
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The IP address of the device used,
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The date and time of registration,
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The way of addressing,
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The date, content, and time of the confirmation email,
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The IP address of the device used for confirmation,
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The date and time of your confirmation.
The legal basis for this processing is your consent, consistent with the CAN-SPAM Act. We store this data until the end of the contractual relationship to prove the lawfulness of sending the newsletter. After this period, we retain personal data as required by law (e.g., for six years under IRS regulations). During this period, the data will only be processed again in the event of an audit by tax authorities. You can withdraw your consent at any time by clicking the unsubscribe button in the newsletter or sending a notification to info@us-alltone.com (mailto:info@us-alltone.com).
3.3.5. Right to Opt Out
You can opt out of data processing for the above purposes at any time, free of charge, separately for each communication channel, with effect for the future. Send an email or letter to info@us-alltone.com (mailto:info@us-alltone.com).
Upon opting out, we will block the relevant contact address for further promotional data processing. We will process your opt-out request as quickly as possible and implement blocking measures immediately after verification. In rare cases, information or product recommendations may still be sent after your opt-out due to technical reasons, but this does not mean we will not honor your request. Thank you for your understanding.
4. Data Processing for the Provision of Our Services
Below, we outline the processing of data necessary for providing our Offer:
4.1. Online Presence and Website Optimization
We do not sell or rent your data to third parties for marketing purposes without your express consent. To provide the best possible product, improve the quality of our Offer, and protect customer interests, we may disclose certain data to third parties under strict restrictions, as described below:
4.1.1. Cookies - General Information
We use cookies on our website to pursue our legitimate business interests, consistent with Wyoming law and federal regulations, such as the Federal Trade Commission (FTC) guidelines on online advertising. Cookies are small files created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you use our Offer. Cookies do not damage your device or contain viruses, Trojan horses, or other malicious software. They store information specific to the device used but do not identify you personally.
Cookies make our Offer more user-friendly by detecting prior visits or recognizing you on return visits. We use session cookies (deleted when you close your browser) and temporary cookies (stored for a defined period) for functionality and to statistically analyze usage for optimization. Most browsers accept cookies automatically, but you can configure your browser to block cookies or display a warning. Disabling cookies may limit the functionality of our Offer.
4.1.2. Klaviyo
To improve customer engagement, we use the email marketing platform Klaviyo, located at 225 Franklin St, Floor 10, Boston, MA 02110, USA (“Klaviyo”), based on your consent. When you sign up for the AllTone email list (via double opt-in), we send the following information to Klaviyo:
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Your name,
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Your email address,
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Your time zone,
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Information about your device (screen resolution, browser information, operating system),
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Your IP address,
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Your location,
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Language used.
You can withdraw your consent at any time by clicking the “Unsubscribe” button in each newsletter or contacting info@us-alltone.com (mailto:info@us-alltone.com).
4.1.3. Facebook Pixels
To optimize and evaluate our Facebook campaigns, we use a behavioral pixel from Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), based on our legitimate business interests. This pixel ensures our Facebook ads are shown to users interested in our services and tracks user actions after viewing or clicking our ads for statistical, market research, and billing purposes. The following information is processed:
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Page data,
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The URL,
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Campaign information (e.g., print specification, form field, activated button).
The data is anonymous and does not identify you personally. Processing for behavioral and interest-based advertising is a recognized legitimate interest under U.S. law. If you are logged into your Facebook account, this data may be linked to your account. You can opt out by adjusting your Facebook settings at: https://www.facebook.com/settings/?tab=ads or contacting info@us-alltone.com (mailto:info@us-alltone.com). See Facebook’s Data Usage Policy for more details: https://www.facebook.com/about/privacy/.
4.1.4. Facebook’s Similar Audiences Campaigns
To optimize our Facebook campaigns, we use Facebook’s Similar Audiences feature, based on our legitimate business interests. We may transmit your email address and device ID to Facebook. You can opt out by adjusting your Facebook settings at: https://www.facebook.com/settings/?tab=ads or contacting info@us-alltone.com (mailto:info@us-alltone.com). More information is available at: https://www.facebook.com/business/help/365463786964246.
4.1.6. Google Analytics
To optimize our Offer, we use Google Analytics, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), based on our legitimate business interests. Google creates pseudonymized user profiles using cookies, collecting:
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Browser type/version,
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Operating system used,
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Referring URL,
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Host name of the accessing computer (IP address),
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Time of the server request.
This data is transferred to Google servers in the USA, used for usage evaluation, activity reports, and market research. IP addresses are anonymized (IP masking). You can prevent cookie use by adjusting browser settings or opting out via Google’s opt-out tool: https://tools.google.com/dlpage/gaoptout. Private mode on mobile devices is recommended.
4.1.7. Google Tag Manager
Google Tag Manager, provided by Google LLC, manages website tags to reduce loading times and improve our Offer. It does not create cookies or collect personal data but facilitates tag implementation. More information is available on Google’s website.
4.1.8. Stripe Payment Processing Service
For payment processing, we share your name and email address with Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland (“Stripe”), based on contract necessity and your consent. Payment information (address, account number, bank code, credit card number, invoice amount, currency, transaction number) is transmitted directly to Stripe via SSL encryption. Stripe is PCI DSS certified. See Stripe’s Privacy Policy: https://stripe.com/privacy.
4.1.10. SMSBump
We use SMSBump to send alerts for abandoned shopping carts. SMSBump collects:
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Name,
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Phone number,
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Message delivery status,
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Link interactions.
This data is not used to identify individuals or match with other data. You can unsubscribe from SMS alerts via the link in each message. For SMSBump’s privacy policy or further questions, contact info@us-alltone.com (mailto:info@us-alltone.com).
Recipients Outside the U.S.
Data may be transmitted to recipients outside the United States, such as service providers for hosting, CRM tools, or analytics (e.g., Google, Stripe). We ensure these providers comply with U.S. data protection standards, such as through contractual agreements or certifications under frameworks like the Data Privacy Framework (if applicable). For more details, contact info@us-alltone.com (mailto:info@us-alltone.com).
6. Your Rights
6.1. Overview
Under applicable U.S. and Wyoming laws, you may have the following rights, subject to legal requirements:
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The right to access information about your personal data stored with us,
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The right to correct inaccurate data or complete accurate data,
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The right to delete your data, subject to legal retention obligations,
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The right to restrict processing in certain circumstances,
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The right to opt out of certain data processing, such as for marketing purposes.
These rights are subject to laws like the Wyoming Consumer Protection Act and federal regulations.
6.2. Right to Opt Out
You may opt out of data processing for marketing purposes at any time by contacting info@us-alltone.com (mailto:info@us-alltone.com). We will process your request promptly, though technical delays may occur in rare cases. You may also contact the Wyoming Attorney General’s Office, Consumer Protection Unit, at 123 Capitol Building, Cheyenne, WY 82002, for complaints.
7. Data Security
We use industry-standard security measures, including firewalls, data encryption, and physical access controls, to protect your data from manipulation, loss, or unauthorized access. All data, including payment information, is transmitted via SSL encryption (recognizable by “https://” or a lock symbol in your browser). Our security measures are regularly updated to align with technological advancements.
8. Children’s Privacy Policy
In compliance with COPPA (15 U.S.C. § 6501 et seq.), we do not knowingly collect or solicit personal information from persons under 16 or allow them to register. If you are under 16, do not send us any personal information. If we learn we have collected data from a child under 16 without parental consent, we will delete it promptly. Contact us at info@us-alltone.com (mailto:info@us-alltone.com) if you believe we have such data.
9. Changes to Our Privacy Policy
We may update this Privacy Policy, and changes will be posted on https://www.us-alltone.com. Changes are effective upon posting.
Contact Information
For questions about this Privacy Policy, contact:
MNRK LLC
33 North Gould Street, Sheridan, WY 82801, USA
Email: info@us-alltone.com
Website: https://www.us-alltone.com
MNRK LLC
33 North Gould Street, Sheridan, WY 82801, USA
Email: info@us-alltone.com
Website: https://www.us-alltone.com